Privacy policy

Welcome to (hereafter: the “Site”)

We kindly ask you to carefully read the following privacy policies. In addition, you thereby accept the electronic mode of communication with Zedy for all your exchanges and that these meet all the requirements of written communication.

Who are we ?

Zedy is a company registered in Quebec under the number 2274034992.

Our website is:

What personal data we collect and why we collect it


When visitors leave comments on the site, we collect the data indicated in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at the following address: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.


In accordance with current practice, we may send a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer to our servers on your next visit.

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These cookies are intended to make things easier for you so that you do not have to re-enter your details when you leave another comment. These cookies have a lifespan of one year.

If you visit our login page, we will place a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also install several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember me”, your connection will persist for two weeks. If you log out of your account, login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the identifier of the article that you have just modified. It expires after a day.


The Site may contain links to sites that are the responsibility of third parties who may also collect your personal information. This Privacy Policy does not apply to the practices of such third parties and we do not assume any responsibility for them. By using the Site or accessing the sites of third parties on the Site, you release us from all responsibility for the actions and omissions of these third parties. Please check the privacy policy of each website you visit.

Embedded content from other websites

Articles on this site may have embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with such embedded content, including tracking your interaction with embedded content if you have an account and are logged in to this site. web.

Who we share your data with

We have certain integrations with third parties that help us provide seamless service to you with orders and other store services. For example – payment gateways to process and complete your orders or web analytics to improve your store and your shopping experience.

If you visit or purchase products from the Site, participate in a contest, survey, promotion or special offer, we may share Information with our employees, representatives, agents and partners in accordance with our privacy policy.

Under no circumstances do we knowingly communicate or sell the Information to any third party.

We reserve the right to transmit the Information to a third party to transmit the Information to the carrier designated for the delivery of the goods as well as for the purposes of preparing tax returns for sales tax purposes (GST, QST, VAT).

We may disclose Information to advertisers for marketing and promotional purposes.

The said information transmitted cannot however be used to identify you personally. Your name, email, phone number and address will never be knowingly disclosed to advertisers.

We reserve the right to disclose Information in accordance with the law, following a lawfully obtained request and when necessary, in order to protect our property, interests and rights.

Who in our team has access

Members of our team have access to the information you provide to us. For example, administrators of the website and store owners/managers can access to it:

  • Order information such as what was purchased, date of purchase and place of shipment /
  • Customer information, such as your name, email address, and billing and shipping information.
  • Members of the Zedy team, such as the customer service representative, product developers, and marketing staff, have access to information that helps them fulfill orders, process refunds, and support you.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This will automatically recognize and approve any follow-up comments instead of keeping them in a moderation queue.

For users who register on our website (if applicable), we also retain the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and modify this information.

What are your rights over your data

If you have an account on this site, or if you have left comments, you can request to receive an exported file of the personal data we hold about you, including data you have provided to us. You can also ask us to erase any personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

What we collect and store

While you are visiting our site, we will monitor:

  • Stores you’ve visited: We use this to, for example, show you the stores you’ve recently visited.
  • Products you’ve viewed: we’ll use this feature to show you, for example, which products you’ve recently viewed.
  • Location, IP address and browser type: we’ll use this to estimate taxes and shipping charges, for example.
  • Delivery address: we will ask you to enter this address so that we can, for example, estimate the delivery costs before you place an order and send the order to you!
  • We will also use cookies to track the contents of your shopping cart as you browse our site.

When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and details. optional information about your account, such as your username and password.

We will use this information for purposes, for example, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Create your account for our store
  • Comply with our legal obligations, such as calculating taxes
  • Improve the offer of our stores
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we save your name, address, email address and phone number, which will be used to fill the checkout for future orders.

We generally keep information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally obligated to continue to keep it. For example, we will keep order information for 5 years for tax and accounting purposes. This information includes your name, email address, and billing and shipping addresses.

We will also retain comments or reviews, if you choose to leave them.

Unsubscribe from promotional material

You can also withdraw your consent at any time by contacting us despite the fact that you have consented to the collection, use and / or disclosure of Information as set out in this document. You may unsubscribe from our newsletter at any time by clicking on the “unsubscribe” link at the bottom of any email you receive.

Updated May 14, 2020